CLIENT SATISFACTION

Synaptitude is committed to client service – delivering services that effect transformational change within our clients. After our values, nothing is more important than the success of our clients.

We regularly solicit feedback from our clients regarding how we’re doing and what we can do to serve them better. We’ve collected and summarized some of our client feedback below.

Independent Performance Evaluation

Synaptitude was rated by Dun and Bradstreet’s Open Ratings division for past performance evaluation, which surveyed Synaptitude’s clients with regard to our performance. Check out the results.

  • How well does Synaptitude follow through on its commitments? 95%
  • How closely did your final total costs correspond to your expectations at the beginning of the transaction? 94%
  • How satisfied do you feel about the quality of the product/service provided by Synaptitude? 93%
  • How satisfied do you feel about the timeliness of the product/service delivery? 94%
  • How satisfied do you feel about the attitude, courtesy, and professionalism of Synaptitude’s staff? 99%
  • How responsive do you think this company was to information requests, issues, or problems? 95%
  • 94%