Synaptitude to Deliver Revenue Seminar at the Smart Grid Virtual Summit 2011

by | Apr 22, 2011 | News, News2011

Beyond Revenue Protection – Revenue Assurance

April 22, 2011 – Vienna, Virginia

Synaptitude Consulting, a provider of transformational enterprise and technology solutions to business and government clients, announced that the company will be delivering a seminar on revenue protection and revenue assurance at the Smart Grid Virtual Summit 2011, on Wednesday, June 29, 2011 at 9:00am EDT.

SmartGrid is all about managing demand and driving a more balanced demand curve to reduce supply-side risk and improve margin performance.  In addition to the underlying disruptive technologies, SmartGrid requires several operational changes, including usage management, dynamic pricing, and a more customer-centric model.  These changes engender fundamental changes to the meter-to-cash value chain, and a geometric increase in meter-to-cash complexity. Today’s Utilities must protect meter-to-cash performance or risk significant and avoidable revenue and margin loss with the associated increase in investor and customer complaints.

Protecting revenue in the old manner – merely reporting on credit and collections, energy fraud, and energy theft – is no longer adequate. Utility organizations lose 2% to 5% of their revenue from preventable operational losses. The cost of these billing errors causes businesses and customers to overpay or underpay for utilities services, leading to embarrassing headlines, regulatory fines and public utility commission scrutiny, and stakeholder mistrust.  Reducing revenue leakage is critical for regulatory compliance such as SOX and Public Utility Commission Codes.

This presentation will identify the three domains of revenue leakage, which operational controls must be in place to address this leakage, and how to implement these controls to achieve Revenue Assurance.

The seminar will be delivered by Eric Nelson, Synaptitude Managing Principal.

The Smart Grid Virtual Summit 2011 conference will be held on June 29-30, 2011. You may register for the summit at

For more information about Synaptitude’s presentation – “Beyond Revenue Protection – Revenue Assurance”, you may visit
For further information on Synaptitude’s Smart Grid solutions practice, please visit our website at:, or contact us directly.

About the Company

Synaptitude provides transformational enterprise and technology solutions. We specialize in providing advisory, analyst, and program management services for operational and systems transformation initiatives, including:

  • Financial and Business Operations Transformation
    • Revenue Management and Assurance
    • Complex Billing and Settlement
    • Controls and Compliance
    • CRM
    • ERP
  • Business Process Modeling and Transformation
  • Data Analytics modeling
  • Enterprise Application Development and Operations

Learn more at

Media Contact:

Eric Nelson
Managing Principal